Contact

Before your arrival

For further information or to reserve places, please contact us, preferably by e-mail.

Accessibility officer

On-site

You have not been able to plan ahead, or you would like to attend an event:

Contact our switchboard on +33 (0)4 73 91 65 73

Visit the Festival Info Points

We will endeavour to be as responsive as possible, but please do not hesitate to anticipate your requests.

Clermont Auvergne Volcans

The reception is located in Place de la Victoire, and staff are trained to welcome people with disabilities.

Emergencies

To contact the emergency services, police, gendarmerie and fire brigade, dial:

112: the European emergency number

114: the emergency number for people with hearing or speech difficulties

Your feedback

There is still room for improvement in our approach to accessibility. We look forward to receiving your comments and suggestions:

Every year, our team works to improve the accessibility of the Clermont-Ferrand International Short Film Festival and Market. Below is some key information for people with disabilities and/or their carers.

Une personne attend assis à l'arrêt de tramway

Welcome

To ensure that your stay at the Festival runs as smoothly as possible, please let us know if you are planning to attend. Before you come, and particularly for group visits, you can contact Bertrand Rouchit (b.rouchit@clermont-filmfest.org) for any questions you may have about preparing your visit.

Getting around Clermont-Ferrand

Clermont-Ferrand is well adapted for blind people, with pedestrian crossings equipped with warning strips. It is also suitable for people in manual or electric wheelchairs. However, there is still a lot of work to be done in the city, which may complicate certain routes or access points.

Moovicité: transport on demand for people with reduced mobility

This service operates 7 days a week (including public holidays), from 7am to 11pm, in the 22 communes of the Clermont-Ferrand urban transport network.

A PRM-accessible route planner

This calculator allows you to plan your journeys from stop to stop.

Getting around the festival

The festival encourages access for all audiences, with a range of adapted facilities.

Of our 11 screening rooms, 8 have access and seating for people with reduced mobility.

All our other venues, with the exception of the Dark Lab, are accessible to people with reduced mobility.

Please note: disabled access is not guaranteed in all our screening rooms. It is best to contact us in advance for this type of request.

Fabienne Jacquy assure la traduction en LSF des rencontres avec les cinéastes pendant le festival

Audiodescription, FSL and STT (in French only)

As part of its special screenings, each year the festival presents a programme of short films in audio description for the visually impaired or blind.

diXit Interpretation will be providing French sign language interpretation of the director presentations for most of the International Competition screenings (in the Cocteau and Horizon rooms), as well as for the discussion sessions during the Micro screenings (ciné Jaude).

The Kids screenings will also be presented in FSL.

Most films will be subtitled in French and/or English (English subtitles only available in the Cocteau and Horizon cinemas).

Festival programmes where all or most of the film is either subtitled or without dialogue are marked in the catalogue with the [STT] logo: this means that these screenings are accessible to the deaf and hard of hearing.

Creating space for everyone

The Clermont-Ferrand International Short Film Festival wishes to contribute to a diverse, inclusive, equal and fair film industry, centered around values of artistic excellence, dynamic film creation, mutual respect, freedom of expression and progress.

In its commitment to promote a safe event free of all forms of violence, the Clermont-Ferrand International Short Film Festival does not tolerate any kind of behavior which threatens the dignity or the physical, mental, and/or emotional integrity of others. The Clermont-Ferrand International Short Film Festival is fully dedicated to adopting necessary measures to respond to all forms of violence.

With this in mind, a code of conduct has been drawn up and distributed to our contacts.

All participants, guests, jurors, employees, collaborators and volunteers are hereby informed of this code of conduct and of the fact that mere participation or presence at the Clermont-Ferrand Short Film Festival implies acceptance of it.

Harassment Contact Personnel